Retention sensitivity calculator
Estimate LTV, the value of one more point of retention, and what remains after loyalty program cost.
Use the calculatorSmall, transparent models for retention decisions you need to defend.
Estimate LTV, the value of one more point of retention, and what remains after loyalty program cost.
Use the calculatorRoll your points balance forward for the month, then price it as expected fulfillment cost, a high-redemption case, and face value exposure — and reconcile it to the ledger.
Use the calculatorDrop in an orders CSV and get Recency, Frequency and Monetary scores plus five exclusive customer segments. Runs entirely in your browser — nothing is uploaded.
Use the tool